物流政策

Shipping Policy

Last updated: [9/29, 2026]

Processing Time

Orders normally take 2–5 business days to process before shipment. Processing excludes weekends and US public holidays. We will notify you if there is unexpected delay.

Shipping Destination

We currently ship to addresses within the United States. PO boxes are not supported.

Delivery Time

Estimated delivery: 15–25 business days after dispatch. Delivery estimates are reference only. Delays may happen due to customs inspection, peak seasons, carrier disruptions or bad weather.

Tracking Number

A tracking number will be sent to your registered email once your package leaves our warehouse. You can track the shipment on our website or carrier official site.

Customs, Duties & Taxes

Shipments are imported into the United States. The buyer is responsible for all import duties, customs taxes and any brokerage fees charged by US customs. We do not cover these extra charges.

Shipping Address

Please confirm your shipping address carefully at checkout. Once the parcel has been dispatched, address modification cannot be guaranteed. If package returned due to wrong address, buyer bears return and re-shipment cost.

Lost or Damaged Packages

If package shows delivered but you do not receive it: please check with neighbors, building manager or local post office first, then contact us within 14 days of delivered status.
If items arrive broken or damaged: send clear photos/videos within 7 calendar days after receiving parcel. We will handle according to our Return & Refund Policy.

Shipping Fees

Shipping rate is calculated based on item weight. Free shipping will be automatically applied when your order meets the minimum threshold shown at checkout.