退款政策

Return & Refund Policy

We offer a 30-day return window starting from the date of delivery. To qualify for a return, items must be unused, undamaged, and kept in original packaging with all accessories intact.

Buyer’s Remorse Return (Changed mind / Not fit / Don’t like)

Buyer is responsible for all return shipping cost, customs fees and any related charges.
A 10% restocking fee will be deducted from your refund.
Return shipping must use a trackable courier. Unauthorized returns will not be accepted.

Damaged, Defective or Wrong Item (Our mistake)

Please contact us within 7 calendar days after delivery, attach clear photos/videos and your order number. We will arrange full refund, replacement or spare parts at our cost. No restocking fee applies.

Non-Returnable Items

Custom personalized products, clearance / final sale items are not eligible for return for change-of-mind reasons.

Refund Processing

Once we receive and inspect the returned goods, approved refunds will be processed to your original payment method within 7–10 business days. Your bank may take extra days to post the fund.